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Zero Variance expands its Management Team

Fergus Falls, MN - Zero Variance, a premier provider of business intelligence, analytics & software solutions to Top Fortune 100 Corporations, is pleased to announce the hiring of Nanjappa Keletira as their latest Account Executive.

Mr. Keletira brings over 10 years of contact center and operations management experience to Zero Variance. Nanjappa holds a Bachelor of Business Administration from Rajasthan University and his Six Sigma Green belt certification. Nanjappa has a strong background managing Performance, Productivity and Service Quality for complex large scale European and North America brands worldwide, seamlessly integrating a variety of cultures. He has extensive experience with Recruiting & Training Strategies, Employee Development and Resource Management, as well as Campaign Analytics and WFM.

Sarah Johnson, Executive Director, indicates, “Nanjappa is an excellent fit with our Account Management staff. He already has extensive experience managing programs for Fortune 100 clients as well as a great track record managing KPI’s to exceed client expectations. Together with his global operational background he will have an immediate impact for clients.”

According to Patrick Conner, President, Nanjappa’s background and experience will allow him to contribute immediately to Zero Variance’s commitment to deliver critical business insight and actionable solutions for our clients. His operational experience also adds to our bench strength when implementing training, coaching and process improvement initiatives on behalf of clients.

Founded in 2002, Zero Variance’s recognizable client list ranges from midsize businesses to Fortune 100 companies. Zero Variance (www.zerovariance.com) is a premium PCI certified, Customer Experience and Business Intelligence provider. Working with some of the world’s most recognizable brands, they operate facilities in five countries supporting 25 languages. They provide actionable business intelligence for consumer interaction channels monitoring voice, chat, email, and social media.

Contact: Marshall Ogen
Tele: 218.998.ZERO
Email: information@zerovariance.com

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